Personalization, made clear
Your preferences.
Confirmed in every detail.
A personal selection starts with the right base model and a clear understanding of its supported options. Appearance, compatibility, included items and lead times should be agreed together.
Use this checklist to prepare your preferences. Available options will be confirmed for each model before ordering opens.
01 · CHOOSE THE FOUNDATION
Start with the exact head and body.
Keep the head reference, body reference, head material and body material together in your selection. Compare the model’s height, net weight and measurements before moving on to appearance choices.
Head and body combinations need manufacturer confirmation. A similar photograph or product name is not proof that two components are compatible.
Review the model comparison essentials ↗02 · REVIEW THE AVAILABLE CHOICES
Separate appearance from construction.
Appearance
Ask which skin tones, eye choices, wigs or hair types and makeup details are supported by the exact model. Confirm what the photographs show and what your selection includes.
Construction & features
Check the supported internal structure, standing arrangements and any electronic or mechanical options. Ask about compatibility, operating instructions and care.
Included items
Confirm the standard accessories, clothing, handling or storage items. Separate included items from styling props and optional purchases.
03 · CONFIRM THE COMPLETE SELECTION
A written specification makes the choice clear.
Review these details together before payment. Keep the confirmed specification and quote for reference.
| Selection detail | What to confirm |
|---|---|
| Base model | The exact head and body references, materials, height, net weight and measurements. |
| Appearance | Supported skin tone, eye, hair and makeup choices, with suitable reference images. |
| Features | Each selected option, compatibility, operating requirements and model-specific care. |
| Included items | The accessories supplied with the base configuration and any paid extras. |
| Complete quote | Base price, selected extras, shipping, currency and any separately payable destination charges. |
| Dispatch route | Factory dispatch or warehouse dispatch, stock or production status, and the applicable estimates. |
| Purchase terms | Change, cancellation, damage-reporting and return terms for the exact item. |
How customization relates to delivery.
Ask whether your chosen configuration is already available in a warehouse or requires factory production. For a production order, the production estimate and shipping estimate are separate parts of the timeline.
A change to the model or selected options may require a revised quote and estimate. Confirm the final details together rather than assuming the photographed or warehouse version matches a custom selection.
Common customization questions.
Can I combine any head and body?
Only a combination confirmed compatible by the manufacturer should be selected. Send us both references and the materials you are considering so compatibility can be checked.
Does a photograph show the standard configuration?
Ask for the included-items list and exact photographed configuration. Hair, clothing, accessories or special features shown in a photograph may differ from the base item.
Can I change my selection after ordering?
Arouvix’s change and cancellation terms will be confirmed before ordering opens. Review the applicable terms and confirm your final selection before payment.
Will all custom choices be available for warehouse dispatch?
Warehouse availability must be checked against the exact configuration and destination. Ask whether your preferences match confirmed stock or require production.
Prepare a useful configuration inquiry.
Start with the model you are considering and the choices you would like checked. You do not need to have every detail decided.
- Model: include the model name or reference link, and any head or body references you have.
- Preferences: describe the appearance or features you want to discuss, and which questions matter most.
- Destination: include your delivery country; a postcode helps when checking a route.
- Details to confirm: ask about compatibility, supported options, included items, the complete quote and dispatch route.
Prefer email? Contact service@arouvix.com. An inquiry is not an order and does not reserve stock.