Answers before
you choose.

Our current preview collection includes Leoma Plus, RIDMII Soraya and RIDMII Senna. Each preview provides reference measurements and questions to discuss before choosing a configuration.

Start with the collection overview or use the model comparison. These previews do not confirm a final price or model-specific stock.

The reference listings for our preview models describe silicone construction. The exact head material, body material and head/body pairing are still being verified with the supplier.

Materials should be confirmed separately for the head and body. Ask for the specification of the exact combination you are considering and the manufacturer’s care instructions for it. Our buying guide explains the details to review.

Compare dimensions in centimetres and inches, and net product weight in kilograms and pounds. Our previews show both unit systems. Reference measurements may change with the confirmed configuration.

Net product weight is different from packed shipping weight. Before delivery, also request the box dimensions and packed weight, and consider the space and handling the item will require.

On the model previews page, use the Add to compare control on a model card, then open Compare to review your selected models. The comparison panel shows reference measurements and includes an inquiry link for the selected models.

Final specifications and availability still need supplier confirmation. Comparing a model does not reserve stock or place an order.

Use Add to wishlist or the heart control on a model card, then visit My Shortlist to review your saved models. You can ask about the current saved list from that page.

Saving a model does not reserve stock or place an order. If you prefer email, include the model names or reference links in your message to support.

Available choices depend on the confirmed model, head/body combination and production configuration. Ask which appearance and construction options are supported for your selection, and how each option affects the price and production estimate.

Use our configuration checklist to prepare your questions. An option mentioned in a reference listing is not automatically available for every model.

Preview photography is a visual reference. It does not confirm the included clothing, wig, accessories or optional features.

Request a written list of included items and separately priced extras for the exact configuration. Ask how the final product photographs relate to that specification before agreeing to a purchase.

A complete quotation should identify the model and configuration, included items, optional extras, delivery charges and any destination-specific costs that apply. Ask which taxes or import charges are included and which remain your responsibility.

Our preview models do not yet have confirmed prices. Include your delivery country and the model you are considering in an inquiry so the relevant details can be checked.

Arouvix fulfillment routes include factory dispatch and warehouses in the United States and Poland. The route for a particular model depends on the exact configuration, current stock and destination.

A warehouse location does not mean every preview model is stocked there. Request confirmation for your model and postcode. See shipping & delivery for the details to discuss.

Production time, dispatch time and carrier transit time are separate stages. Estimates need to match your selected configuration, stock status and shipping destination.

Ask which stages apply to your selection, when the estimate begins and how delays or customs processing could affect it. Model-specific delivery estimates will be confirmed before ordering opens.

Review the final weight, storage needs and the manufacturer’s instructions for the actual head and body materials. Confirm appropriate cleaning products, drying, handling and storage methods with the supplier.

Our care & ownership guide is a planning checklist. Follow the instructions supplied for your exact product when it arrives.

No. The first Arouvix collection is in preparation, and ordering is not yet available. Product information, photographs, configurations, pricing and availability are being confirmed.

You can explore the previews and ask about a model. An inquiry is not an order and does not reserve stock.

Include the model name or reference link, your delivery country and the questions you would like answered. For a delivery estimate, also include your postcode.

Useful topics include the exact head/body pairing, materials, reference measurements, supported options, included items, total cost and dispatch route. Contact us through the inquiry form or email service@arouvix.com.

After sending the inquiry form, look for the on-page confirmation: “Thank you. Your inquiry has been received.”

If you do not see that message, check the required fields or email service@arouvix.com with your question. An inquiry is not an order and does not reserve stock.

Final purchase terms will be published before ordering opens. They need to describe the actual selling entity, payment arrangements, cancellation and return process, and any applicable warranty for the supplied product.

Before agreeing to a future purchase, review the terms that apply to your exact product, configuration and destination. You can ask a policy question while the collection is being prepared.